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Operation Agency Freedom Podcast

Oct 7, 2021

Do you want to manage your agency’s operations team more effectively? 


Managing a team, regardless of size, is always challenging. I know of this dilemma as I went from a small team of 12 to 90 people at DUDE. 


What you’ll need, though, are the right KPIs to make the management of your agency’s operations team...

Sep 30, 2021

Are you concerned about keeping your customers happy and satisfied with your agency’s service? 

Your customer experience team plays a very important role to accomplish that. 

You see, after suffering a 16% customer churn rate, our customer experience team managed to get it down to 2%. And this has dramatically...

Sep 23, 2021

Jumping from one sales and marketing tool to another is time-consuming (and annoying, too). 


You want a solution that allows you to do everything on a single platform. 


This is exactly what High Level is about. It’s an all-in-one sales and marketing platform built exclusively for agencies. 


Shaun Clark, creator...

Sep 16, 2021

These are difficult times. And as a leader who has a team that’s depending on you, you can’t just quit. It is your responsibility to keep going. 

This is why it’s so important that you have the right mindset. It is what’s going to help you navigate through the challenges that these times bring. 

In this podcast...

Sep 9, 2021

Profitability should be an agency business’s focus from the outset. The challenge, however, is that a lot of agency owners struggle with maximizing profits especially with their website projects. 

One of the biggest reasons for this dilemma is undercharging. And we’re not just talking about undercharging by a couple...